Refund Policy

Full refund if we cannot deliver

If the domain you paid for cannot be transferred to you for any reason on our side — a registrar lock, an ownership issue, or a listing error — we refund 100% of your payment to the original payment method, usually within 3 business days.

Completed transfers are final

Once the domain is in your registrar account, the sale is complete and cannot be reversed. Domain names are unique digital assets: after transfer we cannot restore them to inventory, so we do not offer change-of-mind refunds.

Duplicate or failed payments

Accidental duplicate charges and failed checkout attempts are refunded in full as soon as they are identified. You do not need to do anything, but telling us speeds it up.

Transfers that take longer than expected

ICANN rules can make an inter-registrar transfer take up to 7 days, and a newly registered or recently transferred domain may carry a 60-day lock. If a lock means you would wait longer than you are willing to, contact us within 7 days of purchase and we will refund you in full instead.

How to request a refund

Email hello@goodluckdomains.com with your order number and the domain name. We reply within one business day.